Shipping policy

If you have any questions about your order or if you are interested in an item that is currently out-of-stock, please do not hesitate to give us a call during business hours at 952-474-0256 or email us at info@brightwaterclothing.com

Standard Shipping 2-5 business days USPS Priority Mail
Brightwater offers free shipping on all orders over $149+ and a $9* flat rate  shipping on orders $149 and below (excluding fragrances*, via USPS Priority Mail. Expect your package to arrive in 2-5 business days, based on where your package is being sent.

*Fragrances and liquids will be shipped ground at a rate of $15 at all times. The fragrance/liquid shipping rule will trump other regular shipping options if you order fragrance/liquids in addition to clothing and/or accessories. Questions? Give us a call/or email us at info@brightwaterclothing.com

Next Day: USPS Priority Mail Express
For next day delivery, we offer $55 flat rate shipping. Please take into account next day arrival for next day air shipping is only guaranteed when ordered before 1pm central time on Monday - Thursday.

Curbside Pick-up:
Select this option if you live in town and prefer to pick your items up at the shop. Please be sure to include a contact number so we can coordinate with you when your order is ready to be picked up during operating business hours!

International Shipping: At this time, Brightwater does not ship internationally. For inquiries, please email info@brightwaterclothing.com.

 

Important Shipping Info:

  • Orders that are placed between Monday-Friday will ship within 48 hours pending availability and payment verification. This excludes holidays.

  • Orders that are placed on Friday after 4:00pm CT, Saturday, or Sunday will ship the following Monday.

  • Packages are insured up to the point of delivery. Brightwater is not responsible for any missing or stolen packages after they have been delivered.

Shipping Suggestion: We strongly suggest that if you do not have a doorman that you request the signature required option or have the package shipped to your office.